Principal Technical Consultant

Role overview Lead technical consulting engagements to design, implement, and deploy identity and access management solutions for enterprise customers and their implementation partners. The work spans discovery and architecture through integration, testing, production readiness, and handover, with a focus on secure, scalable deployments that also support a smooth user experience.

Responsibilities - Assess customer business processes, systems, and technical needs, then recommend suitable solution designs and implementation practices. - Lead delivery from discovery and design through implementation, validation, go-live preparation, and knowledge transfer. - Install, configure, and integrate identity solutions across cloud, hybrid, and on-premises environments. - Troubleshoot complex deployment and production issues using configuration, logs, traces, and network behaviour; coordinate with support and engineering teams as needed. - Plan and carry out integration, end-to-end, performance, and resilience validation, while tracking risks and dependencies. - Advise partners on sound architecture, contribute to pre-sales estimates and feasibility discussions, and create implementation guides and runbooks.

Requirements - At least five years of consulting experience, including two or more years working directly in identity and access management within a large organization or enterprise. - Practical experience with IAM system integration and implementation. - Ability to assess IAM maturity and guide customers toward appropriate deployment approaches. - Familiarity with TCP/IP networking. - Strong customer-facing communication and collaboration skills, including the ability to explain technical recommendations and coordinate delivery.

Nice to have - Security or IAM certifications, or relevant product training. - Experience with identity platforms and services, identity governance, privileged access, or workforce and customer identity use cases. - DevOps experience with CI/CD, containers, infrastructure as code, deployment automation, or automated testing. - Familiarity with logging, monitoring, alerting, tracing, or migrations from legacy identity systems.

Benefits and work setup The work environment is described as flexible and collaborative. Listed benefits include paid time off and holidays, parental leave, healthcare options, retirement programs, education reimbursement, and commuter support in some locations.