Senior Fraud and Authentication Consultant

Role overview Advise enterprise customers on adopting and improving solutions for authentication, fraud prevention, and voice biometrics. You’ll lead engagements from discovery and implementation through optimization, combining technical guidance, business analysis, and relationship building to help customers reduce risk and realize operational value.

Responsibilities - Assess customer needs, shape solutions, and guide complex engagements toward measurable outcomes. - Lead workshops, technical assessments, and briefings for both executive and technical audiences. - Analyze customer processes and recommend improvements that support efficiency and risk reduction. - Guide integrations and organizational change, troubleshoot technical issues, and support adoption. - Coordinate with product, engineering, sales, and customer success teams to deliver a coherent customer experience. - Create reusable guidance and thought leadership, and mentor colleagues in consulting practices.

Requirements - At least seven years in consulting, technical account management, solution delivery, or a customer-facing technical role in SaaS, cloud, security, or financial technology. - Strong experience with enterprise technology, risk management, and customer engagement. - Ability to lead complex projects and explain technical and business value clearly. - Skill in building trust, following through on commitments, and adapting to changing priorities. - Comfort solving ambiguous problems across people, processes, and technology.

Nice to have - Background in management consulting or high-growth technology settings. - Relevant technical certifications or an advanced degree. - Experience creating white papers, implementation guidance, or other best-practice materials.

Benefits and work setup The role is remote-first and bonus eligible. Benefits include equity, paid time off and parental leave, a home office allowance, professional development support, retirement matching, and wellness resources.