Field Applications Engineer

Role overview Support major cloud customers building AI and machine learning systems with high-performance Ethernet switching products. As a field applications engineer, you will help customers use a switching software development kit in their operating environments, resolve software issues, and connect customer needs with product and engineering teams.

Responsibilities - Help customers bring up and use the switch development kit in their operating system and platform environments. - Investigate software defects, work through large codebases, and propose or contribute patches. - Advise on API use for traffic management, congestion control, and scheduling features. - Explain software development kit capabilities and answer customer questions about Ethernet features and packet processing. - Coordinate with sales engineers to support customer adoption and identify needs for future products. - Act as the technical link between customers, software development, and factory application teams.

Requirements - At least 12 years of embedded networking software design and development experience. - Expert knowledge of Ethernet Layer 2 and Layer 3 switching protocols. - Ability to navigate very large codebases and develop software patches. - Bachelor’s degree in electrical engineering or computer science. - Strong communication skills and ability to build trusted customer relationships. - Ability to prioritize, adapt to changing needs, and execute under pressure; permanent U.S. residency or citizenship is required.

Nice to have At least two years of field applications engineering experience is preferred.

Benefits and work setup This is an onsite position at a San Jose office, with no relocation support. The listed on-target earnings range is $171,900–$275,000, including salary and sales incentive commission. The source also lists equity awards, medical, dental and vision coverage, a matched retirement plan, stock purchase opportunities, paid leave, holidays, and vacation.