Product Manager, B2B Customer Solutions

Role overview Own and improve products and workflows that help organizations and partners discover, purchase, implement, and expand business offerings. You’ll lead defined product workstreams from planning through launch and iteration, working across product, engineering, commercial, operations, legal, and finance teams. The role suits a product manager ready to take on growing ownership and connect product decisions to revenue and partner outcomes.

Responsibilities - Set strategy and priorities for assigned B2B product areas using company goals and customer needs. - Guide an engineering squad through delivery, coordinating stakeholders and keeping portfolio work on track. - Establish project goals, success measures, dashboards, and processes to monitor progress and outcomes. - Learn customer needs through direct engagement and input from sales, business development, marketing, and operations teams. - Equip commercial teams to explain product capabilities, gaps, and roadmap plans. - Coordinate with core product and platform teams to deliver connected customer and member experiences.

Requirements - At least 5 years of product management experience, ideally including B2B, enterprise, SaaS, commerce, or health technology. - Evidence of owning complex products or platforms with measurable business impact. - Experience delivering cross-functional initiatives involving multiple teams, systems, and stakeholders. - Commercial judgment to weigh revenue, margin, scalability, operational efficiency, and strategic fit. - Ability to make sound decisions amid ambiguity and communicate clearly with varied stakeholders. - Technical fluency to reason about systems, APIs, and data flows and work effectively with engineering.

Nice to have - Experience with ERP systems or analytics platforms.

Benefits and work setup - Open to U.S.-based candidates; remote work is available, with a preference for several major U.S. cities, or hybrid work in the San Francisco Bay Area. - Benefits include health and dental coverage, mental health resources, equity, paid time off, holidays, wellness days, and parental and sick leave.