(EG0070) Dynamics Senior Architect - Talent Connection

Role overview A senior architecture role designing and implementing complex customizations within Dynamics 365 Sales Premium, with a focus on AI-driven sales capabilities and integration with the broader Microsoft ecosystem. The position collaborates with business stakeholders, sales teams, and technical leadership to deliver scalable solutions that support data-driven decision-making and align AI features with sales strategy.

Responsibilities - Design, develop, and implement advanced customizations within Dynamics 365 Sales Premium. - Extend platform capabilities through plugins, workflows, custom APIs, and client-side scripting. - Customize and enhance AI-driven sales capabilities, including Sales Close Agent and Lead Qualification Agents. - Configure and improve Predictive Lead and Opportunity Scoring models. - Implement and extend Conversation Intelligence features for call analysis and insights. - Customize Sales Insights to improve forecasting, pipeline visibility, and sales performance. - Use Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales) to enhance productivity and automate workflows. - Integrate Dynamics 365 with external systems using APIs, Azure services, and middleware while ensuring data governance and consistency.

Requirements - Bachelor's degree in Computer Science, Engineering, or a related field. - 5+ years of experience working with Dynamics 365 development. - Strong background with Dynamics 365 Sales Premium features and AI capabilities. - Hands-on customization experience with Sales Close Agent, Lead Qualification Agents, Predictive Scoring, Conversation Intelligence, and Sales Insights. - Practical use of Copilot in Dynamics 365 Sales and Microsoft Sales Copilot (Viva Sales). - Integration experience using APIs and Azure services. - Advanced English for working with U.S. clients.

Benefits and work setup - Full remote work within a LATAM team, with coworking spaces across the region. - Competitive USD salary, paid time off at full salary per local rules, national holidays, sick leave, a yearly refundable health and well-being credit, and a birthday day off.