Senior Systems Engineer

Role overview Provide senior-level systems engineering support for a large IT environment, keeping infrastructure secure, reliable, and ready for production use. The work spans virtual desktop and server platforms, storage, directory services, networking, and Windows systems, with responsibility for complex troubleshooting and production changes.

Responsibilities - Deliver Tier III support across VMware vCenter and Horizon, HP servers and storage, Windows, Active Directory, certificate services, DNS, DHCP, and secure printing. - Diagnose and resolve difficult infrastructure, performance, and security issues. - Gather and integrate platform requirements, and help teams package and deploy production releases. - Write operating procedures and take part in ITIL service processes, including change requests. - Coordinate operational fixes with technical teams and mentor junior systems engineers. - Support occasional after-hours maintenance or outages and travel up to 10% as needed.

Requirements - Five or more years of IT experience with a bachelor’s degree, eight with an associate’s degree, or ten with a high school diploma. - IAT Level III certification and a DoD 8570 computing environment certification, or equivalent; the latter may be earned within six months of starting. - Experience administering Windows servers and workstations, Active Directory, Exchange, Office, and hardware, along with networking fundamentals such as DHCP and TCP/IP. - Practical experience with Windows systems, HP SANs or VMware, including areas such as DNS, Group Policy, PKI, imaging, vSphere, Horizon, backup, or antivirus. - Familiarity with DISA or vendor security practices, service desk ticketing, ITIL processes, and scripting. - Current or active TS/SCI clearance and willingness and ability to obtain a polygraph.

Benefits and work setup Fully remote, full-time position. Occasional nights or weekend support may be needed. Compensation is listed as $98,000–$163,100, with final pay dependent on factors such as experience, location, education, and contract requirements. Benefits may include health and life insurance, paid time off, disability coverage, retirement savings, learning programs, and wellness offerings.