Product Manager, Order-to-Cash

Role overview

This is a senior product manager role focused on the full Order-to-Cash (O2C) lifecycle for a complex, multi-system finance and revenue operation. The position owns roadmap prioritization from order submission through invoicing, payments, collections, revenue recognition, tax, and enterprise reporting, partnering closely with Finance, Billing, Engineering, Architecture, Security, and IT. The role balances legacy investment with active transformation while serving as the subject matter expert across a wide ecosystem of enterprise applications.

Responsibilities

- Define and own the O2C product roadmap across order management, billing, invoicing, payments, collections, revenue recognition, tax, and reporting - Lead end-to-end requirements and solution alignment from initial order capture through invoicing, payment processing, collections, revenue recognition, and reporting - Partner cross-functionally with Finance, Billing, Collections, Revenue Operations, Customer Operations, Engineering, Security, and IT to clarify requirements and prioritize delivery - Translate intricate finance and operations processes into clear user stories, acceptance criteria, process flows, and testable outcomes - Ensure order, invoice, payment, credit memo, customer, tax, receivables, and revenue data stay consistent and traceable across systems and integrations - Support migration from legacy O2C capabilities to a modern ecosystem while maintaining business continuity - Mature the O2C operating model by simplifying processes, clarifying ownership, reducing manual work, and strengthening governance

Requirements

- Significant product management experience in finance, revenue operations, ERP, or O2C domains - Working knowledge of subscription and usage-based business models and end-to-end customer lifecycle processes - Understanding of billing, invoicing, payments, credit and collections, revenue recognition, tax, and compliance workflows - Experience translating complex technical processes into clear requirements and partner-ready deliverables - Familiarity partnering with technical teams on integrations across CRM, ERP, payments, and finance systems - Demonstrated ability to balance legacy investment with platform transformation priorities