Identity und Access Management Support Engineer (m/w/d)

Role overview Operate and support identity and access management services for international clients as part of a managed services team. The work spans solution administration, customer guidance on identity data interfaces, federated single sign-on configuration, and ticket-based troubleshooting.

Responsibilities - Administer client IAM solutions and help keep identity services running reliably. - Advise customers on requirements for centralized IAM data interfaces. - Configure cloud applications for federated single sign-on with identity providers. - Investigate and resolve incidents through a ticket-based support process. - Implement service requests and standard changes.

Requirements - Degree in computer science or a comparable qualification. - Interest in learning complex topics related to enterprise user data and access management. - Strong problem-solving ability and analytical thinking. - Solid knowledge of databases and directory services. - Awareness of IT security and data protection. - Customer-focused communication skills and fluent written and spoken German and English.

Nice to have - Knowledge of web technologies and protocols.

Benefits and work setup - Remote work in Germany or on-site/hybrid work in Essen, Frankfurt, Karlsruhe, Munich, Oberhaching, or Stuttgart.