Manager, Product Ownership

Role overview Lead a team of up to eight Product Owners responsible for turning product direction into well-prioritized work for Agile delivery teams. The role combines people management, coaching, and consistent product ownership practices with day-to-day coordination across business, technology, and operations partners. The team supports modernization of associate- and provider-facing platforms and capabilities.

Responsibilities - Set goals, coach team members, manage performance, and support their career development. - Establish strong practices for backlog quality, user stories, acceptance criteria, and value-based prioritization. - Help resolve escalations involving scope, priorities, and tactical product decisions. - Prepare Product Owners to contribute effectively to Agile and scaled planning events, including PI Planning. - Keep stakeholders and leaders informed about progress, risks, and outcomes, and support timely decisions. - Identify improvements to team processes, tools, and delivery effectiveness.

Requirements - At least five years of product ownership, product management, or related experience in an Agile environment. - At least two years of people leadership experience, including direct management of individual contributors. - Demonstrated ability to coach others in Agile and product ownership practices. - Experience in healthcare, managed care, or a similar enterprise environment. - Ability to manage competing priorities across multiple teams or initiatives and work through ambiguity. - Strong analytical, problem-solving, written communication, and stakeholder influence skills. - Availability to support Eastern Time business hours.

Nice to have - Experience leading Product Owners or product teams in a SAFe environment, with a relevant SAFe certification. - Background in platform modernization or digital transformation. - Familiarity with tools such as Azure DevOps or JIRA Align.

Benefits and work setup - Remote role with occasional travel to an office for training or meetings; 40 scheduled hours per week. - A dedicated, interruption-free workspace is required to protect sensitive health information. Internet service must provide at least 25 Mbps download and 10 Mbps upload; wireless, cable, or DSL is suggested. - The listed annual base pay range is $115,200–$158,400, with actual pay varying by location and qualifications. The role is eligible for a performance-based bonus and benefits including health coverage, retirement savings, paid time off, and leave programs.