Director, Data Quality & Integrity (Provider Network Operations)

Role overview Set the direction and operating model for trusted provider data across network operations, directories, credentialing, contracting, and digital services. You’ll lead enterprise data quality and governance work, strengthen controls and accountability, and improve how provider information is maintained and used across teams. This is a remote leadership role with a 40-hour workweek.

Responsibilities - Develop a multi-year strategy, policies, standards, and operating practices for provider data quality and integrity. - Establish governance for important data assets, including ownership, stewardship, definitions, business rules, and quality expectations. - Create auditing, monitoring, reconciliation, and validation processes to identify defects, risks, and inconsistencies across sources. - Improve provider directory accuracy, completeness, and timeliness, supporting compliance with applicable federal requirements and audit readiness. - Assess business processes to find root causes of rework and recurring data issues, then lead lasting improvements. - Partner with technology teams on data quality tools and automation; evaluate vendors and build business cases for new capabilities. - Report performance through executive dashboards and present recommendations and roadmaps to senior leaders.

Requirements - Deep understanding of end-to-end master data processes and how data capabilities connect across functions. - Ability to design and implement master data management and data governance solutions. - Leadership experience setting strategy, standards, controls, and continuous improvement practices for data quality. - Strong skills in auditing, monitoring, reconciliation, validation, and addressing data issues at their source. - Ability to build alignment across operational, technology, analytics, compliance, and external partners. - Clear communication skills for presenting findings and strategic recommendations to executives.

Benefits and work setup - Remote work; occasional travel for training or meetings may be required. A dedicated workspace that protects confidential health information is expected, along with home internet of at least 25 Mbps download and 10 Mbps upload. The role is scheduled for 40 hours per week. - Annual base pay range: $156,600–$215,400, with eligibility for a performance-based incentive plan. Actual pay varies by location, skills, experience, education, and certifications. - Benefits include medical, dental, and vision coverage, 401(k), paid time off and holidays, parental and caregiver leave, disability coverage, and life insurance.