Forward Deployed Creative Designer, Email

Role overview

This role embeds an experienced email creative designer with enterprise marketing teams to demonstrate what AI-assisted lifecycle creative can actually deliver. Working alongside solutions engineering, the designer translates brand guidelines into agentic workflows, prompts, and guardrails that ship on-brand campaigns at scale. It is a senior, customer-facing creative position focused on proving what's possible when generative tools are wielded with real craft.

Responsibilities

- Lead creative direction on enterprise engagements, partnering directly with lifecycle and marketing teams to translate brand identity, engagement goals, and constraints into AI-driven email systems - Build agentic workflows, prompts, reference libraries, and guardrails that produce lifecycle campaigns the brand is proud to send - Produce exemplar work that turns customer curiosity into conviction by replicating reference designs on the platform - Partner on A/B tests, iterate creative based on engagement and conversion data, and codify what drives opens, clicks, and conversions when AI is in the loop - Surface friction in creative tooling and workflows, and influence product and engineering priorities - Document patterns and build an internal playbook that scales taste across new customer engagements

Requirements

- A portfolio featuring real lifecycle programs, email campaigns, and product launches that demonstrate craft and execution - Deep email design experience across lifecycle stages (onboarding, nurture, retention, win-back) with strong opinions on layout, hierarchy, and rendering across clients and devices - Hands-on fluency with current generative image and language models, including chaining them in node-based interfaces and pushing outputs beyond defaults - Experience working alongside sophisticated marketing teams, in-house, agency, or consultancy, and comfort navigating brand reviews and approval politics - Ability to balance aesthetic standards with engagement and revenue performance

Nice to have

- Comfort working directly in email HTML/CSS build

Benefits and work setup

- Location-independent compensation band of $140,000-$180,000 USD per year, with the upper end reserved for candidates who demonstrate proven enterprise creative leadership - Meaningful equity in the form of ISO options, with early exercise and a 10-year post-termination exercise window