Director, Site Reliability Engineering

Role overview Lead site reliability engineering teams responsible for hosting services spanning colocated hardware and cloud infrastructure. The position combines operational leadership with ownership of change management, incident response, and infrastructure financial processes. The role also works with product engineering to improve the reliability and delivery of hosted products and a SaaS platform.

Responsibilities - Lead teams operating hosting services across cloud and colocated environments. - Define and run processes for changes, incidents, and infrastructure financial management. - Maintain and improve monitoring, logging, and alerting. - Partner with product development teams to support delivery of platform capabilities and hosted products. - Guide adoption of DevOps practices and broader process and culture improvements. - Manage cloud infrastructure and tooling budgets, assess operational tools, and support cost-efficient use of cloud and monitoring resources.

Requirements - Bachelor’s or master’s degree in computer science, engineering, or a related field. - At least 10 years in cloud engineering and operations, including 5 or more years in leadership. - Demonstrated experience managing large-scale AWS platforms and applying modern SRE practices. - Experience leading organizational transformation and change management. - Hands-on experience with AI-driven tools and cloud infrastructure tools for monitoring, deployment, or security. - Strong communication, problem-solving, and decision-making skills, with experience working across teams and stakeholders.

Benefits and work setup - Fully remote for candidates in US Eastern or Central time zones; travel may reach 10%, including overnight trips. - Listed base salary range is $200,000–$230,000 per year, with variable compensation excluded from that range. - Benefits include health plans, paid time off, company holidays, and a 401(k) program with an employer match.