Remote job
Product Designer, Retirement
Job details
About this role
Role overview
A Product Designer role focused on retirement and financial products that serve small businesses and their employees. The position partners with product management, engineering, and data to shape strategy, align partner teams, and craft cohesive, high-trust experiences across the full employer and employee journey.
Responsibilities
- Partner with product management to define customer problems, set strategy, and identify measurable outcomes across activation, adoption, and retention - Improve setup and account management flows to boost confidence and reduce support contact rates - Design connected experiences that bridge product, operations, and support touchpoints - Build flexible, scalable design patterns that integrate seamlessly with adjacent payroll and benefits workflows - Apply discerning judgment to determine when and how AI can meaningfully enhance the user experience - Collaborate closely with cross-functional partners to co-own priorities and drive shipping quality work
Requirements
- 8+ years in product design with a portfolio demonstrating end-to-end shipped work and measurable impact - High craft bar across interaction design, information architecture, and visual design, especially in complex form-heavy workflows - Demonstrated AI fluency in design practice, with evidence of AI changing how you prototype, test, and ship - Comfort moving between design and code, whether shipping UI directly or using AI-assisted tools to close the prototype-to-production gap - Ability to operate in ambiguity and shape unclear inputs into clear goals, tradeoffs, and shipped outcomes - Systems-thinking mindset that designs solutions which scale beyond individual screens
Nice to have
- Experience in regulated or high-trust domains such as fintech, taxes, insurance, healthcare, or benefits/retirement - Comfort handling content design aspects, making complex concepts understandable - Prior contributions to growing a design system
Benefits and work setup
- Compensation includes competitive base pay, benefits, and equity participation - Hybrid work expected roughly 2-3 days per week from physical offices in Denver, San Francisco, and New York - Remote work arrangements require a secure, reliable internet connection