Remote job
Technical Support Engineer (Edge Cloud)
Job details
About this role
Role overview Provide technical support for edge cloud services, helping customers investigate and resolve product or service issues. The work sits within a technical support function and combines customer communication with practical troubleshooting.
Responsibilities - Respond to customer support requests and clarify the issue being reported. - Investigate technical problems related to edge cloud services. - Guide customers through troubleshooting and resolution steps. - Share relevant findings with the technical support team.
Requirements - Able to communicate clearly and provide customer-focused technical assistance. - Interested in troubleshooting issues involving cloud services. - Comfortable working in a technical support role.
Benefits and work setup - Full-time, remote role based in Poland.