Cloud Platform Engineering Manager

Role overview

Guide a team responsible for the reliability and ongoing improvement of cloud platforms that support production services. This is a blended technical and people leadership position, covering platform direction, operational performance, incident response, and engineer development in partnership with engineering and reliability teams.

Responsibilities

- Own platform availability, performance, and reliability, and guide architecture and automation decisions. - Improve operational measures such as availability, detection and recovery times, and incident frequency. - Lead, coach, and develop DevOps engineers; contribute to hiring, onboarding, performance management, and succession planning. - Coordinate incident response, escalations, communications, and on-call coverage. - Work with product engineering, platform, reliability, and delivery teams to support dependable software releases. - Establish and improve operational processes, runbooks, and documentation standards.

Requirements

- 8–12 or more years in software engineering, DevOps, site reliability, or production operations. - 3–5 or more years leading or managing engineering teams, formally or as a technical lead. - Hands-on experience with production systems and incident response. - Experience operating public cloud platforms such as AWS, GCP, or OpenStack; data center experience is preferred. - Strong understanding of infrastructure as code, containers and orchestration, CI/CD, networking, databases, and distributed systems. - Ability to balance technical work with team and delivery management, plus strong communication and judgment. - Bachelor’s degree in computer science or equivalent practical experience.

Benefits and work setup

- Coverage is aligned with U.S. Pacific Time hours. The role owns an on-call rotation and escalation responsibilities.