Principal Field Engineer, US Remote

Role overview Build the technical demonstrations, learning resources, and community programs that help developers and technical buyers understand and use a search product for AI applications. This cross-business field engineering role supports prospects and customers before and after a sale, advises colleagues on complex technical questions, and shares developer feedback with product teams. The position is US-remote and includes frequent travel, potentially up to half of working time.

Responsibilities - Create and maintain working demos, sample applications, guides, and reference architectures that illustrate practical search and agent use cases. - Develop and deliver workshops, hands-on labs, webinars, recorded tutorials, and self-paced training for customers, prospects, and internal field teams. - Present at conferences and partner events, run demonstrations and hackathons, and organize developer meetups and user groups. - Advise on product capabilities, search quality, evaluation methods, and agent use cases; assist with important deals and customer escalations. - Turn product launches into technical demos and field materials, and collaborate on technical content and events. - Relay developers’ needs, points of friction, and competitive observations to product teams.

Requirements - Several years of hands-on programming experience, including building polished demos or sample applications quickly. - At least four years in a customer-facing technical role such as solutions architecture, sales engineering, or developer advocacy. - Experience teaching or presenting technical topics through talks, workshops, webinars, tutorials, or community events. - Strong communication skills for both engineering audiences and executives. - Ability to set priorities independently across regions and customer segments. - Willingness to travel up to 50%, including internationally.

Nice to have - Experience with LLMs, retrieval-augmented generation, agents, retrieval, or search evaluation. - A record of public technical work, such as open-source projects, articles, talks, or videos, or experience building developer communities. - Comfort working in a fast-changing early-stage environment.

Benefits and work setup Remote within the US, with travel to events, customers, and an office location. International sponsorship may be available. Benefits include medical, dental, and vision coverage, fertility support, and a monthly wellness stipend.