Martech Technical Engagement Manager

Role overview

Own client engagements for data and marketing technology solutions, connecting delivery execution with strategic advice and commercial stewardship. The role may cover ongoing accounts, project-based work, or both, and leads multidisciplinary teams while helping clients understand how data capabilities support customer experience and business results.

Responsibilities

- Act as the primary point of accountability for assigned engagements, covering scope, delivery quality, commercial health, and direction. - Build trusted relationships with client stakeholders and maintain a regular communication cadence. - Lead or support discovery, business reviews, planning sessions, and conversations about data and technology roadmaps. - Translate business problems into practical recommendations, assess architecture trade-offs, and communicate a clear solution narrative. - Guide teams of architects, data engineers, developers, analysts, and quality specialists, coordinating delivery and surfacing risks. - Identify growth opportunities, support account development, and connect clients with broader capabilities.

Requirements

- At least five years of client delivery experience, preferably in technology services. - At least two years in a client-facing role with demonstrated ownership of relationships. - Experience supporting or leading technology teams that include consultants, developers, or quality assurance specialists. - Familiarity with data platforms, customer data platforms, identity resolution, or related customer data technologies. - Ability to discuss data flows and activation credibly, interpret technical materials, and bridge business and technical audiences. - A related bachelor’s degree and experience with financial management such as forecasting, margin tracking, or resource planning.

Nice to have

- Experience in financial services, insurance, or regulated data settings, including work with credit bureau or third-party data.

Benefits and work setup

- Salary range: $94,000–$155,000 annually, based on experience and other factors. - Benefits include medical, vision, and dental coverage; life and disability insurance; 401(k); flexible paid time off; at least 15 holidays; paid sick and safe leave; and paid parental leave. - Remote work may be available depending on location and business needs; employees near designated offices may work onsite two to three days per week.