Director of Product Delivery and Programs

Role overview Lead the product delivery organization and the practices that help multiple teams plan, coordinate and complete product work. The role develops program managers and Scrum leaders, improves delivery operations, and makes capacity, dependencies, risks and release readiness clear to decision-makers. It also guides changes to team structures and works with technical leadership, vendors and contractors to keep ownership and transitions well managed.

Responsibilities - Lead and develop program managers, Scrum leaders and technical program managers through hiring, coaching, performance management and succession planning. - Establish practical portfolio practices for planning, dependency management, escalation and release readiness; ensure launches have support, training, communications and operating owners. - Maintain the Scrum operating model and guide a transition toward stream-aligned teams, clarifying team boundaries, interactions, backlogs and handoffs. - Manage vendor and contractor delivery, including scope, quality, schedule, cost, performance and knowledge transfer. - Make budget and capacity tradeoffs visible, directing scarce delivery resources toward high-value work and escalating decisions with recommendations. - Define delivery measures and report outcomes; the source’s detailed description of this responsibility is incomplete.

Requirements - Bachelor’s degree in a related field or equivalent professional experience. - Substantial experience in program management, product delivery or agile delivery, including leadership of complex initiatives and measurable outcomes. - At least three years of managerial experience; the source also calls for five or more years leading delivery practitioners or teams. - Experience leading delivery across multiple product teams and developing managers, leads or senior practitioners through delegation and feedback. - Strong judgment across capacity, dependencies, risk and operational readiness, plus experience with Scrum and agile delivery at scale. - Experience managing vendors or contractors and communicating clearly with executives and technical leaders. - Personal commitment to the organization’s Christian mission and required staff statements and policies.

Nice to have Experience in nonprofit or mission-driven organizations, distributed teams, Team Topologies or stream-aligned transitions, enterprise platform delivery, or responsible use of AI in planning and reporting.

Benefits and work setup The stated salary range is $91,750–$118,250, depending on experience, education, work location and scheduled weekly hours.