Senior Project Manager, Implementation

Role overview Lead complex implementation projects from initial planning through launch, stabilization and handoff for services related to the release of health information. The role manages multiple concurrent projects and coordinated programs, bringing together client, business, technology and vendor teams to deliver on agreed scope, schedules and quality goals.

Responsibilities - Own project plans, records, milestones and progress tracking; surface and escalate delivery risks as needed. - Manage large or high-profile implementations across the full lifecycle, including go-live and transition to ongoing operations. - Coordinate related projects and workstreams, aligning schedules, dependencies and shared objectives with other project managers. - Work with clients, internal business and IT teams, operations partners and external vendors on implementation activities. - Identify and manage risks and issues, maintain governance and documentation, and facilitate regular status meetings and reporting. - Coordinate post-launch support and stabilization, helping resolve issues and ensure a smooth handoff.

Requirements - Bachelor’s degree in business, information systems, healthcare administration, project management or a related field; relevant experience may be considered in place of a degree. - At least five years of project or program management and client-facing service delivery experience, including responsibility for multiple concurrent initiatives. - Project Management Professional (PMP) certification. - Proficiency with Microsoft Office, including Project, Excel, PowerPoint, Word and Teams, and experience with project or portfolio management platforms. - Skills in process development, continuous improvement and problem-solving.