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Lead Director - Network Core Infrastructure Operations
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About this role
Role overview Lead the engineering and operations function responsible for a large enterprise’s core network, including routing, switching, WAN and LAN connectivity, and essential address and naming services. The role combines deep technical ownership with team leadership: maintain a stable and secure network, guide incident and change practices, and plan improvements across datacenters, offices, and cloud environments.
Responsibilities - Own the health, performance, and security of core routing and switching across datacenters, campuses, WAN edges, and cloud connections. - Lead a Level 1–3 network operations team, including coaching, staffing, shift coverage, and escalation support. - Operate core DNS, DHCP, and IP address management services, as well as supporting time and network authentication services. - Oversee SDN and SD-WAN capabilities, multi-cloud connectivity, and carrier services. - Improve monitoring, reporting, incident investigation, root-cause analysis, and change-control practices. - Track reliability and performance measures, plan capacity and investment, and use automation or AI-assisted operations where appropriate.
Requirements - 10+ years of enterprise network infrastructure operations and engineering experience. - 5+ years hands-on with Cisco routing and switching, including BGP, OSPF or EIGRP, VLANs, spanning tree, VXLAN/EVPN, VRFs, QoS, and access controls. - 3+ years leading teams while remaining able to engage directly with technical work. - 3+ years operating enterprise-scale DNS, DHCP, and IPAM services, including Infoblox. - WAN and LAN experience across datacenter, campus, and multi-site environments, including MPLS or SD-WAN. - Ownership of incident, problem, and change management in a continuous-operations setting; practical scripting or automation skills and strong communication are also expected.
Nice to have - Experience with load balancing, firewalls, proxies, network segmentation, telemetry, AIOps, or infrastructure-as-code. - Familiarity with Cisco Catalyst SD-WAN, ACI, Catalyst Center, and AWS or Azure networking. - Experience in a large regulated enterprise, plus relevant networking or IT service management certifications.
Benefits and work setup - Full-time role with medical, dental, and vision coverage, paid time off, retirement savings, wellness programs, and other eligible benefits.