Remote job
Teaching Assistant: Data Center Technician
Job details
About this role
Role overview Support adult learners in a remote data center technician training program, helping them understand course content and stay engaged throughout the cohort. The work combines live-session assistance with ongoing question support, assignment grading, learner check-ins, and coordination with instructors and program staff.
Responsibilities - Attend required onboarding and assigned live lectures; help facilitate breakout discussions and keep sessions moving if the instructor has technical difficulties. - Respond to learner questions during live sessions and on non-lecture days, aiming to reply within 24 hours. - Check in with learners after class, hold up to six individual office hours per week, and share helpful learning resources. - Review upcoming lessons, labs, and projects so you can answer questions and support learners effectively. - Grade assignments within seven days and submit weekly updates on learner progress, challenges, and program improvements. - Attend weekly staff meetings and share relevant issues with the instructional team.
Requirements - Experience working in a physical data center or a similar environment. - Experience mentoring or supervising people; prior teaching experience is not required. - Fluent English and strong verbal and written communication skills. - Patience, flexibility, and empathy when supporting learners with varied backgrounds and limited prior experience. - Interest in helping people develop skills for data center operations and infrastructure careers.
Nice to have - A+ or Network+ certification.
Benefits and work setup - Remote contract role, with a preference for availability in Eastern Time. - The program runs for 15 weeks in early 2027. Lecture schedules vary by cohort, with sessions on weekday mornings or afternoons in Eastern Time. - Paid work includes four administrative hours per week, assigned 2.5-hour lectures on a rotating schedule, and up to six office hours per week. Compensation varies by location and is based on assigned work.