Remote job
Solution Engineer
Job details
About this role
Role overview
A pre-sales solution engineering role partnering with account executives to guide enterprise prospects through technical discovery, demos, and proof-of-concept cycles. The position is designed for someone who can translate business objectives into platform solutions, regardless of the prospect's digital maturity, while helping shape the direction of the solution engineering function itself.
Responsibilities
- Co-pilot sales opportunities alongside account executives, from technical discovery through solution design, demos, and proof of concept. - Build customized, value-based product demonstrations and proofs of concept that address prospect objectives, current stack, and challenges. - Respond to RFIs, RFPs, and security questionnaires, coordinating with internal teams to finalize submissions. - Translate product feedback from prospects into actionable input for product management, marketing, and sales. - Collaborate with solution architects and customer success managers to ensure smooth handoff and successful implementation after contract signing. - Validate prospect project requirements against platform capabilities, identify and mitigate technical and business risks, and travel onsite when required.
Requirements
- Strong presentation skills with the ability to convey technical and business concepts to both technical and non-technical audiences. - Understanding of REST APIs and microservice architecture. - Willingness to travel up to 25%.
Nice to have
- 3+ years of solution engineering experience selling SaaS, or related experience working with marketing and marketing-adjacent teams. - Background with a content management platform or similar technology, plus familiarity with web technologies such as JavaScript frameworks, static site generators, CDNs, and CI/CD. - Experience with omnichannel digital delivery concepts spanning websites, email, and native mobile applications.
Benefits and work setup
- Comprehensive healthcare coverage with full monthly premiums covered for employees and a partial share for dependents. - Fertility and family-building benefits, including a lifetime reimbursable wallet to support family planning. - Generous time-off and work-life balance policies designed to support personal well-being.