IT Product Manager

Role overview Own the direction and delivery of field services products that support energy efficiency programs. The work centers on scheduling, routing, work orders, and tools used by contractors in the field, from discovery and requirements through launch and ongoing improvement.

Responsibilities - Set a product vision and roadmap tied to program and business needs. - Learn from operations, quality assurance, program teams, and field staff; turn their needs into prioritized requirements and prototypes. - Lead workshops and document product decisions, options, and tradeoffs for stakeholders. - Work with engineering, design, IT, vendors, and fellow product managers to deliver integrated solutions and manage scope. - Track product outcomes using data and field feedback, plan migration paths from existing tools, and coordinate launches with marketing and growth teams. - Follow change and release practices while maintaining product quality and consistency.

Requirements - A bachelor’s degree in a technical or related business field, or equivalent experience. - At least one year of product management experience, including roadmap definition and feature delivery. - Ability to weigh tradeoffs, prioritize competing needs, and adapt to changing timelines. - Strong written, verbal, presentation, planning, and strategic thinking skills. - Ability to build alignment across leadership and cross-functional teams. - Hands-on use of AI-assisted tools or processes to speed up requirements work, prototyping, or analysis.

Nice to have - Familiarity with work order or field service systems, CRM, digital commerce, content management, or product information platforms. - Experience with field operations, scheduling, routing, or contractor tools. - Exposure to energy efficiency, renewable energy, or utility technology.

Benefits and work setup The listing describes health, dental, and vision coverage, retirement matching, paid leave, volunteer time, employee assistance, recognition, and on-demand training. Work authorization without employer sponsorship is required.