Business Intelligence Analyst

Role overview Analyze the performance and data quality of online home energy assessment and marketplace platforms. You’ll partner with program, marketing, and IT teams to turn business questions into reporting and practical recommendations, while helping keep platform content, logic, and records accurate. The work supports programs related to energy efficiency and customer engagement.

Responsibilities - Serve as a primary contact for reporting and data issues, coordinating with program, marketing, and IT stakeholders. - Monitor assessment and marketplace activity, analyze user behavior, and identify opportunities to improve recommendations and platform performance. - Build Power BI dashboards and contribute to regular reports; perform ad hoc and seasonal analysis for program and marketing teams. - Support data pulls and automated follow-up campaigns using survey logic and customer groupings. - Maintain recommendation logic documentation and update platform content and rules as needed. - Improve the integrity of sales, discount, and program records; forecast product sales and discount usage, and lead user acceptance testing for system changes.

Requirements - Bachelor’s degree or 3–5 years of relevant experience; experience in energy efficiency or a related field is preferred. - Strong analytical and problem-solving skills, including the ability to interpret sales, pricing, and program data. - Experience with Power BI or a comparable reporting and analytics tool, and designing BI solutions for program, marketplace, or sales data. - Deep experience assessing data quality and implementing improvements. - Ability to work across platforms and projects, solve technical and business problems, and communicate effectively with varied stakeholders.

Nice to have - Experience with Magento or a similar e-commerce or content management platform, and with designing and carrying out user acceptance testing. - Knowledge of residential building science.

Benefits and work setup Candidates in the Portland, Oregon area are preferred for monthly office and client meetings. The source lists health, dental and vision coverage, retirement matching, paid leave, volunteer time, employee assistance, and training. Compensation is listed as $62,700–$94,100 annually.