Security Analyst (Governance and Trust)

Role overview Maintain customer-facing security assurance materials and the AI agents that support governance and trust work. This analyst role combines careful documentation and quality review with practical oversight of AI-enabled workflows, helping keep information accurate as products and security practices change.

Responsibilities - Maintain and improve security questionnaire responses and other customer assurance materials. - Keep Trust Center content and public security information current and consistent with products, practices, and architecture. - Create repeatable review, versioning, and publishing processes; identify outdated, incomplete, or conflicting content before it is shared. - Update governance and trust AI agents, including their instructions, prompts, and reference material. - Regularly assess agent output for accuracy, quality, reliability, and drift; document changes, limitations, and review results. - Work with stakeholders to improve AI-supported security processes and establish practical maintenance standards.

Requirements - Experience in security assurance, security operations, GRC, customer trust, or a related area. - Experience maintaining security questionnaires, audit evidence, data flow diagrams, Trust Center content, or similar security documentation. - Strong attention to detail and disciplined documentation, version control, and quality review habits. - Familiarity with AI models or AI-enabled workflows, including prompt design or evaluation. - Ability to check AI-generated content against source information for accuracy and completeness. - Clear communication skills and ability to explain technical security topics to customers and colleagues.

Nice to have Experience supporting customer security reviews, managing security documentation libraries, auditing AI agents, maintaining retrieval content, or working with responsible AI practices.

Benefits and work setup Remote-first work in the US, Canada, UK, or Germany, with team meetups and twice-yearly destination gatherings. Benefits include a coworking, phone, and internet stipend; stock options; health, vision, and dental premiums covered for employees and dependents; flexible time off; and paid parental leave of 18 weeks for birthing parents and 12 weeks for non-birthing parents.