ServiceNow Business Systems Analyst Intern (Undergraduate Summer 2027)

Role overview Learn how business and technology processes operate in managed care while contributing to projects on a ServiceNow platform team. This undergraduate summer internship introduces requirements analysis, platform implementation practices, testing, and documentation, with opportunities to build professional skills and explore career paths.

Responsibilities - Gather and validate business needs, then translate them into functional technology requirements. - Check requirements for clarity, completeness, feasibility, consistency, and alignment with standards. - Track project progress and communicate status changes to stakeholders. - Learn implementation practices and help execute test cases and plan user acceptance testing. - Prepare and maintain procedures and user documentation. - Research relevant industry or regulatory topics and participate in training and development sessions.

Requirements - High school diploma or equivalent. - Enrollment in an undergraduate program at an accredited college or university through the internship period. - A major in computer information systems, information systems, or a related field is preferred. - Authorization to work in the United States without current or future employment-based visa sponsorship.

Benefits and work setup The listed pay range is $18–$26 per hour. Work arrangements may be remote, hybrid, field-based, or office-based, depending on the role and program eligibility.