Technical Writer

Role overview

A consulting team supporting federal agencies is hiring a Technical Writer to produce clear documentation for mission-critical systems and applications. The role partners closely with engineers, product teams, and subject matter experts to translate complex technical concepts into accessible content for both technical and non-technical audiences in secure, regulated environments. It suits a self-directed communicator who can run documentation projects from planning through publication while staying aligned with cross-functional teams.

Responsibilities

- Develop and maintain user manuals, guides, online help content, and process documentation for software systems and enterprise applications - Collaborate with engineers, product owners, and SMEs to translate technical concepts into user-friendly materials, including specs, training resources, reports, and presentations - Manage documentation projects end-to-end: planning, drafting, editing, reviewing for clarity and consistency, and publishing - Update and maintain documentation based on system changes, user feedback, and release cycles - Support usability testing efforts and communicate status, updates, and findings to stakeholders and business users

Requirements

- Bachelor's degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field, or equivalent experience - 5+ years of professional experience in technical writing, documentation development, or content management within a technical environment - Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio - Demonstrated ability to develop documentation for software systems, processes, or enterprise applications - Strong writing, editing, proofreading, and documentation structuring skills with the ability to manage lifecycles from draft through publication - Must be a US citizen and able to obtain Public Trust clearance

Nice to have

- Basic familiarity with graphic design or multimedia tools - Experience working in government or government contractor environments - Familiarity with Confluence, SharePoint, or comparable documentation platforms - Experience with classified or sensitive information handling - Understanding of software development lifecycles (SDLC) or Agile workflows - Experience creating diagrams, process flows, or technical illustrations

Benefits and work setup

- Remote work setup, with hybrid arrangements specified per posting - Medical, dental, and vision coverage; life insurance; short- and long-term disability - 401(k) with 4% employer match, employee assistance program, and bonus incentive programs - Liberal PTO, an annual continuing education budget, and an annual wellness budget - Estimated salary range of $75,000–$115,000 annually, depending on experience and skills