Remote job
Onboarding Analyst - 6 month contract
Job details
About this role
Role overview
Support compliant customer onboarding as an analyst on an initial six-month contract. You will review individual applications, assess identity and financial crime risks, and coordinate with internal teams to make onboarding decisions that meet policy and regulatory expectations while keeping the customer process moving.
Responsibilities - Review applications and verify KYC documents against internal policies and regulatory requirements. - Screen customers for sanctions, politically exposed person status, and adverse media; investigate potential matches and resolve alerts. - Conduct customer due diligence and enhanced due diligence, focusing on higher-risk cases and relevant red flags. - Make risk-based recommendations and escalate complex or high-risk cases according to policy and risk appetite. - Request missing information and maintain clear records of checks, risk assessments, and decision rationale for audit purposes. - Identify practical improvements to screening, case handling, and onboarding efficiency while managing multiple cases and service targets.
Requirements - Fluent English with strong written and verbal communication skills. - At least two years of KYC onboarding or customer screening experience in payments, financial technology, banking, or foreign exchange. - Working knowledge of KYC, AML, CDD, and EDD for individual customers. - Practical experience with sanctions, PEP, and adverse media screening, including alert investigation and escalation. - Strong investigative ability, attention to detail, and sound risk-based judgment. - Ability to manage a caseload, meet service-level targets, and balance compliance with a smooth onboarding experience.
Benefits and work setup
The role is a six-month contract with flexible working hours and a hybrid approach. The source also mentions flexible holiday arrangements and opportunities to travel to offices. A Bulgaria salary range of €10,000–€16,000 is listed; compensation depends on experience and relevant certifications.