Software Engineer (PDLC Tooling + Automation)

Role overview Build internal software and automations that connect product development with teams responsible for marketing, sales, enablement, and customer support. The role focuses on organizing product information into a trusted, maintained knowledge source and delivering useful context through internal tools and AI-assisted workflows. You will prototype quickly, learn from users, and refine tools based on what helps them do their work.

Responsibilities - Create integrations that collect and classify product information from project, design, analytics, and data systems. - Maintain a structured knowledge repository that distinguishes verified facts, decisions, ideas, and restricted internal details, with sources and version history. - Deliver relevant, access-controlled product information through internal AI workflows and the tools partner teams already use. - Automate recurring release and planning tasks, such as go-live checklists, deployment notifications, and status summaries. - Prototype apps, dashboards, AI workflows, and bots; gather feedback and iterate based on user needs. - Build with security and audit requirements in mind, and document tools for ongoing use and support.

Requirements - Experience developing and maintaining web applications, APIs, and integrations using a language such as Python or TypeScript/JavaScript. - Comfort with REST APIs, webhooks, and third-party authentication. - Solid software engineering practice, including testing, debugging, Git workflows, and code review. - Hands-on use of AI coding tools and LLMs, with the ability to build or work with agent harnesses and automated workflows. - A user-focused, iterative approach and clear communication with nontechnical partners. - Ability to integrate AI tools responsibly and work collaboratively while exercising independent judgment.

Nice to have - Experience with content models, metadata, knowledge graphs, content provenance, or Git-based versioning. - Familiarity with LLM-assisted classification or answer-quality evaluation; APIs for collaboration or customer tools; MCP servers; Replit; SQL; or data warehouses.

Benefits and work setup - Permanent, full-time remote role for people in the US or select Canadian provinces; employees in Indianapolis may work from the company office. - Listed salary range: $100,700–$167,800, with a possible discretionary bonus. Compensation depends on qualifications and location. - Benefits include health, dental, and vision coverage, paid time off, volunteer days, holidays, parental leave, a 401(k) match, and work equipment.