Solutions Architect

Role overview Design managed IT solutions that address customer goals, then support them through the pre-sales process from discovery to validation. The role combines technical architecture, customer advising, sales partnership, and internal enablement across cloud, communications, networking, and security services.

Responsibilities - Assess customer needs with sales teams and recommend secure, scalable solutions aligned with business objectives. - Develop quotes and statements of work that connect technical designs to business outcomes. - Lead proof-of-concept work and demonstrations to validate proposed solutions. - Coordinate with customers, internal delivery teams, and technology vendors throughout the sales cycle. - Equip sales and technical colleagues with demonstrations, competitive positioning, and solution guidance. - Identify opportunities to extend customer solutions and report progress to leadership.

Requirements - Bachelor’s degree in a relevant technical field or equivalent professional experience. - 5–10 years in solution architecture, pre-sales engineering, or technical consulting in managed IT services. - Expertise spanning cloud services, unified communications, contact center platforms, managed networks, and security services. - Strong grounding in infrastructure, networking, security frameworks, and cloud models. - Experience designing complex solutions, presenting proposals, and leading customer proofs of concept. - Consultative communication, stakeholder collaboration, and ability to manage multiple deadlines.

Nice to have Relevant certifications in cloud, networking, security, or virtualization, such as Azure, Cisco, Fortinet, Palo Alto, or VMware credentials.

Benefits and work setup Remote role. Compensation includes a stated base range of $125,000–$150,000 plus variable pay. Benefits include medical, dental, flexible spending, retirement savings, and flexible paid time off.