Remote job
Manager, Technical Support Engineering
Listed on Hidden Jobs
Support Full-time Permanent Remote
Job details
$106,100 Salary
Remote Eligibility
Not specified Experience
Full-time Employment
About this role
Manager, Technical Support Engineering at expel. Remote location: Remote. Source ATS: Greenhouse. Oh look, another job managing a queue of repetitive tickets. Except … what if it didn’t have to be that way? Considering the time you’ve invested into learning various ticketing platforms, exploring how AI and other automation approaches can streamline work, you’re itching to redesign “the old way” into a new architecture for technical support. One in which the vast majority of repetitive work is ob