GTM Engineering - ShareGate

Role overview Build AI agents and operational workflows that turn customer usage, support, and renewal information into earlier retention action and qualified expansion opportunities. This hands-on go-to-market engineering role works closely with account management and sales, connecting signals to practical customer outreach and revenue outcomes.

Responsibilities - Create monitoring that identifies renewal risks early and gives account managers context and recommended next steps. - Develop a cross-sell process to assess fit for another product line, research accounts, personalize outreach, qualify interest, and pass genuine opportunities to sales. - Keep product usage data and CRM records connected and trustworthy, with attention to data quality, attribution, and email deliverability. - Turn repetitive work into reusable AI workflows and pipeline components that sales and account teams can manage. - Report on generated pipeline, conversion, renewal outcomes, and revenue; run experiments to improve performance. - Help teams adopt the work through demonstrations, procedures, and playbooks.

Requirements - Relevant hands-on background in RevOps, go-to-market or marketing operations, customer success operations, or GTM engineering, including automation development. - Experience with low-code orchestration platforms and working ability in Python or TypeScript for APIs and data transformation. - Shipped AI agents or LLM workflows to real users; understands tool use, workflow orchestration, evaluation, and when AI is appropriate. - Working SQL knowledge for querying and checking usage, support, and renewal data. - Strong CRM fluency, data modeling, system integration, and outbound deliverability experience. - Familiarity with subscription business measures and ability to communicate technical work clearly to sales and account management teams.

Nice to have Experience with AI-based qualification or scoring, multi-product B2B SaaS, product-led or demo-led growth, or technical writing for broad audiences.

Benefits and work setup Remote work across Canada with access to a city office and twice-yearly in-person gatherings. Compensation includes CAD $110,000–$140,000 base pay and CAD $120,000–$155,000 OTE, plus a long-term incentive program, retirement contributions, family health coverage, telemedicine, a wellness budget, and flexible vacation.