Senior Technical Account Manager - Public Sector

Role overview Guide public-sector customers through adoption and effective operation of a cloud security platform in complex federal environments. The role combines deep cloud and cybersecurity knowledge with customer partnership, coordinating internal teams and helping agencies connect technical deployment to mission, compliance, and security objectives.

Responsibilities - Advise customers on deployment, configuration, and operational use of cloud security capabilities, applying federal cloud-security practices. - Serve as the primary technical contact for complex architecture and operational issues, coordinating resolution across customer and internal teams. - Build measurable adoption plans aligned with customer security, compliance, and mission goals, and help drive sustained platform value. - Work with stakeholders ranging from technical practitioners to agency security leaders and authorizing officials. - Translate federal requirements, including Zero Trust and continuous monitoring objectives, into practical deployment plans; support authorization and ongoing assessment processes. - Represent customer needs to Product and Engineering, advocate for government-specific improvements, and contribute documentation and peer mentoring.

Requirements - Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience. - At least 8 years in customer-facing technical roles supporting cloud or cloud-security products, and at least 8 years working in or supporting the U.S. federal government, military, or defense industrial base. - Experience delivering solutions on a major cloud provider and with government offerings such as AWS GovCloud, Azure Government, or GCP Assured Workloads. - Practical knowledge of FedRAMP and federal security requirements such as NIST 800-53, DoD cloud security requirements, DISA STIGs, or FIPS. - Experience deploying and securing containers and DevOps practices, including CI/CD, version control, or infrastructure as code. - Linux and Windows security knowledge, troubleshooting ability, and strong communication with technical and senior stakeholders.

Nice to have Advanced cloud-provider certifications, security credentials such as CISSP or CCSP, and experience resolving complex cloud-security challenges across large organizations.

Benefits and work setup The source describes base salary, bonus, equity, and benefits. The listed U.S. base salary range is $129,000–$181,600; pay depends on location and relevant skills and experience. Applicants must already have the legal right to work in the role’s country; visa sponsorship is not available.