Full Stack Engineer

Role overview Own the investigation and resolution of software issues affecting members and care teams, then reduce repeat incidents through lasting fixes and automation. You will work across a member-facing app, clinical team tools, internal systems, and data pipelines, balancing fast support with improvements to product reliability. The role suits an engineer who can assess impact, communicate clearly, and move between debugging and general software development.

Responsibilities - Triage incoming issues, assess their impact, reproduce problems, and choose an appropriate next step. - Investigate application errors using logs, monitoring tools, and code, then implement fixes where warranted. - Help users and care teams get unblocked while deciding which issues need follow-up work. - Maintain a prioritized backlog and deliver durable fixes, product improvements, and requested features. - Create runbooks, useful alerts, automations, or AI agents to prevent recurring issues and reduce support volume. - Handle sensitive member information carefully and communicate concise updates to affected people.

Requirements - Four or more years of software engineering experience and fluency in TypeScript. - Ability to investigate unfamiliar systems by connecting code, logs, errors, and issue reports. - Sound judgment in prioritizing incidents by impact, staying calm under pressure, and communicating clearly. - Interest in automation and using AI tools to improve engineering workflows. - Current U.S. work authorization; visa sponsorship is not available. The role involves access to protected health information.

Nice to have - Experience in support, sustaining, or forward-deployed engineering. - Experience building internal tools, dashboards, or bots that streamline support. - Healthcare experience or interest in improving health outcomes. - Familiarity with TypeScript/JavaScript, React, React Native, Node, PostgreSQL, or Google Cloud.

Benefits and work setup The role is fully remote within the United States, with an annual team retreat. The stated base salary range is $140,000–$165,000, alongside equity and benefits.