Remote job
Director, Customer Intelligence & Digital Platforms
Project Management Full-time Permanent USA
Job details
$157,900 Salary
USA Eligibility
Not specified Experience
Full-time Employment
About this role
Director, Customer Intelligence & Digital Platforms at vertexinc. ATS location: Remote USA. Source ATS: Workday. Job Description: The Director, Digital Customer Success Services is responsible for defining and executing the strategy, operating model, technology roadmap, and digital engagement ecosystem that enables scalable, data-driven, and AI-powered customer success at Vertex. This role leads the evolution of Customer Success Services (CSS) through intelligent automation, customer intelligenc