Support Engineer Linux & Kubernetes (m/w/d)

Role overview A Support Engineer role centered on Linux systems and Kubernetes, positioned within the desktop service and support side of an IT software environment. It is a permanent, full-time opening classified as entry-level, making it a suitable starting point for candidates building a career in technical support. Work can be performed remotely or on-site from cities including Bremen, Berlin, and Leipzig.

Responsibilities - Provide technical support for Linux-based systems and Kubernetes deployments - Triage and respond to incoming support requests, tickets, and incidents - Document troubleshooting steps, workarounds, and known issues for internal reuse - Assist with basic installation, configuration, and administration tasks on Linux hosts and clusters - Escalate complex or unresolved issues to senior engineering or specialist teams

Requirements - Foundational knowledge of Linux operating systems and command-line tooling - Familiarity with Kubernetes fundamentals such as pods, services, nodes, and clusters - Comfortable operating in a user-facing, ticket-driven support function - Availability for permanent, full-time employment - Ability to work remotely or from one of the listed German cities

Nice to have - Prior experience in a desktop support, helpdesk, or IT service desk setting - Exposure to IT software products and structured support workflows - German language skills to complement communication with local users and teams