Remote job
Solution Engineer
Job details
About this role
Role overview
A pre-sales Solutions Engineer position focused on the Asia-Pacific and Japan region for a communications platform company. The role blends technical depth with executive-level storytelling, helping customers design next-generation engagement experiences that combine voice, messaging, AI agents, and intelligent workflows. It requires comfort presenting to C-level audiences and sketching architectures with technical decision-makers.
Responsibilities
- Lead client discovery sessions to identify business challenges and core value drivers - Translate customer requirements into future-state architecture and implementation roadmaps - Deliver customized demos, presentations, and proof-of-concepts for varied audiences - Address technical objections, respond to RFPs and RFIs, and partner with Account Executives to close deals
Requirements
- Understanding of cloud computing, communications platforms as a service (cPaaS), and AI - Exceptional public speaking, storytelling, and consensus-building abilities - Strong interpersonal communication skills across technical and business audiences - Curiosity about emerging technology and willingness to learn new tools quickly
Benefits and work setup
- Remote-first position based in Australia, Singapore, or Japan - Approximately 35% travel anticipated for customer and team engagements - Competitive pay, generous time off, parental and wellness leave, healthcare, and retirement savings - Offerings vary by location