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Solutions Architect, Onchain Compliance
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About this role
Role overview Guide prospective and existing customers through the technical side of adopting onchain compliance software. You will lead discovery and solution design, create tailored demonstrations and API pilots, and help teams integrate workflows for alert triage, case management, and escalation. Customer feedback from this work also informs product and engineering priorities.
Responsibilities - Lead technical discovery and shape solution architecture for strategic customer opportunities. - Build tailored, AI-assisted demonstrations that reflect each compliance team's workflows. - Scope, prototype, and validate API integrations for alert review, case management, and escalation. - Support customers from early evaluation through integration and launch. - Create reusable demonstration and integration assets to speed up future engagements. - Share customer needs and field observations with product and engineering teams.
Requirements - 5+ years in a technical pre-sales or post-sales role, such as solutions architecture, sales engineering, or customer success engineering. - Hands-on experience scoping, implementing, and supporting API-based SaaS integrations. - Familiarity with REST APIs and scripting in Python, JavaScript, or TypeScript. - Knowledge of AML, KYC, sanctions screening, or transaction monitoring, with interest in applying AI to compliance workflows. - Regular use of AI tools, including coding assistants, with sound judgment about checking their output. - Strong discovery, prioritization, and communication skills with both technical teams and senior compliance leaders.
Nice to have - Blockchain fundamentals, crypto compliance regulation, or experience building AI-enabled workflows.
Benefits and work setup - Fully remote, distributed team with async-first communication and written documentation. - Core collaboration overlap is 8:00 a.m.–5:00 p.m. ET; regular customer and team syncs are part of the work. - Travel is expected for customer meetings and onsite sessions, approximately 20–30% of the time. - No formal on-call rotation; occasional off-hours escalation for live customer incidents may occur.