Senior Creative Operations and Production Manager

Role overview Lead the operating systems behind an in-house creative team, coordinating work from initial request through final delivery. You’ll support campaign, video, web, brand, content, and product marketing projects, improving collaboration and keeping quality and timelines on track.

Responsibilities - Manage creative production across campaigns, video, web, and brand initiatives. - Run intake and briefing so project goals, requirements, owners, and schedules are clear. - Balance priorities, team capacity, and resources across multiple marketing functions. - Align with senior stakeholders on priorities and trade-offs, and resolve production obstacles early. - Coordinate reviews, consolidate feedback, and maintain quality standards. - Build and improve project workflows, templates, reporting, and capacity planning in Asana. - Apply AI and automation to reduce manual work and improve production efficiency. - Coordinate freelancers and agency partners when needed.

Requirements - At least seven years in creative operations, integrated production, or creative program management, including five or more years in SaaS, technology, or AI. - Experience leading high-volume creative production across multiple marketing functions. - Advanced Asana skills, including automation, templates, portfolios, and capacity planning. - Hands-on experience using AI or automation tools to improve workflows. - Strong creative judgment across design, video, and web, with close attention to detail. - Excellent project management, communication, and stakeholder skills, including the ability to influence senior leaders. - A practical, proactive approach to solving problems and improving processes.

Nice to have Experience in performance marketing, ecommerce, or marketing technology; familiarity with Figma, Frame.io, or similar tools.