Remote job
Context Engineer (PST based)
Job details
About this role
Role overview
A remote, customer-facing activation role focused on helping ecommerce brands successfully adopt an AI teammate built for marketing analysis, planning, and execution. The position is about enabling customers' in-house operators, not running their businesses for them, so the core skill is teaching founders, marketers, agencies, and growth teams to use AI confidently in their day-to-day work.
Responsibilities
- Lead new customer onboarding and identify the first use cases most likely to create measurable value. - Translate each customer's goals, team structure, marketing motion, and growth challenges into practical AI workflows. - Coach customers across paid media, measurement, creative, and growth planning, helping them evaluate AI recommendations and turn outputs into decisions. - Diagnose opportunities during onboarding, recommend workflows, and help customers build early trust in the assistant. - Maintain strategic relationships over time so customers continue discovering and adopting new use cases. - Identify repeatable activation patterns and turn them into playbooks the broader team can reuse. - Share customer feedback with product, design, and engineering to improve the experience.
Requirements
- Hands-on experience in media buying, growth marketing, ecommerce marketing, or agency strategy. - Familiarity with major ad platforms (Meta, Google, TikTok), ecommerce platforms (Shopify, Amazon), and lifecycle tools (Klaviyo or similar). - Solid grasp of marketing metrics such as CAC, ROAS, MER, LTV, AOV, contribution margin, retention, and payback. - Practical experience using AI tools such as ChatGPT, Claude, Perplexity, Cursor, Replit, Lovable, or n8n. - Strong communication skills and comfort working directly with founders, marketers, operators, and agencies. - Confidence to be prescriptive without taking over: recommend what to do while teaching the customer how to operate. - Must consistently work Pacific Time hours; West Coast-based candidates strongly preferred.
Nice to have
- Agency experience or experience managing multiple brands or accounts. - Background scaling DTC or retail brands. - Familiarity with attribution, incrementality, MMM, or marketing measurement. - Comfort with SQL or BI tools. - Customer success, solutions consulting, or performance marketing leadership experience.