Director, Production and Infrastructure Engineering

Role overview Build and lead a production and infrastructure engineering organization spanning infrastructure, reliability, developer experience, machine learning operations and technical support. You’ll be accountable for team development and delivery while staying close enough to the work to guide architecture, investigate difficult issues and connect application behavior with deployment and operations. The role calls for a leader who can turn ambiguous goals into focused plans and adjust as priorities shift.

Responsibilities - Hire, onboard, coach and manage engineers; develop technical leads and set clear expectations for growth and performance. - Set priorities and responsibilities across infrastructure, reliability, developer experience, testing and application delivery, delegating implementation to appropriate leads. - Lead planning, capacity and delivery reviews; turn uncertain goals into actionable work and balance roadmap commitments with incidents and support needs. - Guide technical decisions through design and code reviews, investigations and pairing when teams are blocked. - Establish release readiness practices covering reliability, change management, end-to-end validation, operational documentation and rollback planning. - Improve cloud infrastructure, automation, CI/CD, observability, on-call readiness and incident response, using delivery and reliability measures to guide investment. - Coordinate a dedicated cross-functional support group, align commitments with stakeholders and maintain clear escalation paths.

Requirements - At least ten years of relevant engineering experience, including five or more years in direct engineering people management, or equivalent demonstrated experience. - A record of building and developing infrastructure or platform teams, managing performance and delivering through technical leads. - Strong infrastructure and software engineering background, with the judgment to guide technical reviews and operational problem-solving. - Ability to lead multiple technical disciplines, manage dependencies and communicate tradeoffs as plans change. - Experience partnering across product, platform, applied AI and security or governance teams on delivery and operational requirements. - Some assignments may require U.S. citizenship and eligibility for a security clearance, depending on customer and contract needs; some travel is required.

Nice to have - Experience in national security, government, regulated or other security-sensitive environments. - Experience scaling an engineering organization or establishing a new team or operating function in a fast-changing company.

Benefits and work setup The listed salary range is $240,000–$290,000, based on experience and other factors. Full-time benefits include employer-paid medical, dental and vision coverage, 14 weeks of paid parental leave, unlimited paid time off with management approval, professional development, optional retirement and flexible spending accounts, equity incentives and mental health support.