Director, Production and Infrastructure Engineering

Role overview Lead a multidisciplinary production and infrastructure engineering organization responsible for reliable services, effective developer workflows, and timely delivery. The role spans infrastructure, site reliability, developer experience, testing, machine learning operations, and a dedicated support function; it combines people leadership and delivery ownership with hands-on technical guidance.

Responsibilities - Hire, coach, and develop engineers and technical leads; set expectations and manage performance across the organization. - Align infrastructure, reliability, developer experience, testing, and application teams around priorities, ownership, and delivery commitments. - Turn uncertain goals into planned work, manage capacity and dependencies, and balance roadmap delivery with incidents and customer support. - Guide technical decisions through design and code reviews, investigations, and pairing when teams are blocked. - Establish release readiness practices, including quality checks, end-to-end validation, operational documentation, and rollback planning. - Improve cloud infrastructure, automation, CI/CD, observability, on-call readiness, and incident response; use operational and delivery metrics to direct investment.

Requirements - 10+ years of relevant engineering experience, including 5+ years of direct engineering people management or equivalent experience. - Track record of building and developing engineering teams, managing performance, and delivering through technical leads. - Strong infrastructure and software engineering foundation, with the ability to connect application behavior to deployment and operational concerns. - Experience coordinating work across technical disciplines and translating ambiguous objectives into clear plans and accountable delivery. - Ability to guide reliability, release, testing, and operational readiness practices while remaining engaged in technical decisions.

Benefits and work setup The source describes employer-paid medical, dental, and vision coverage for employees and family, 14 weeks of paid parental leave, and unlimited paid time off subject to management approval. It also lists professional development, optional retirement and flexible spending plans, equity incentives, and mental health support.