Senior Product Manager, Member Experience (Contract)

Role overview

Own the member-facing experience across web and mobile for a subscription product, with engagement and renewal as central outcomes. The work covers the member platform—from onboarding and dashboards to portfolio tools, community, and personalized research—while coordinating closely with engineering, design, marketing, and teams providing underlying research and scoring capabilities.

Responsibilities - Set the member platform backlog and guide the quality and roadmap of web and mobile experiences. - Improve onboarding and activation so new members reach a useful product experience early. - Develop personalization using available scoring and research services, with care around the boundary between helpful information and regulated investment advice. - Create product features and communications that encourage regular use across the platform and email. - Use member research and product analytics to inform decisions and contribute insights to offering and packaging discussions. - Write clear specifications and business cases for product reviews and implementation by engineers and AI tools.

Requirements - At least five years of product management experience, ideally with a consumer or subscription product focused on engagement and retention. - Active investing experience and familiarity with the needs of individual investors. - Strong product judgment for products designed to build regular user habits. - Ability to work closely with engineering, design, research, marketing, and other product teams. - Comfort prototyping quickly and working with AI agents as part of day-to-day product work.

Nice to have

Experience with personalized or recommendation-driven products.

Benefits and work setup

This is a contract role with a target hourly pay range of $90–$100 USD. The stated range is a target; candidates with different rate expectations are invited to discuss them.