Senior SAP AMS Support Consultant (SAP SD, SAP MM, SAP PP)

Role overview Provide senior-level application management support for customers using SAP across sales and distribution, materials management and production planning. You will own day-to-day service delivery, resolve complex issues and recommend process improvements, while building an understanding of each customer’s operations and industry. The work may also involve related products and mobile technologies.

Responsibilities - Manage service requests, incident resolution, problem management and minor changes in line with ITIL practices and service level agreements. - Take ownership of support activities across SAP SD, SAP MM and SAP PP. - Investigate complex SAP issues and advise customers on improvements to related processes. - Support associated products and mobile technologies as needed. - Work with internal and external stakeholders to deliver responsive customer support. - Develop knowledge of customer and industry business processes to provide relevant guidance.

Requirements - Functional experience with SAP SD, SAP MM and SAP PP. - Good understanding of processes and best practices in relevant SAP areas. - Demonstrated SAP problem-solving ability. - Ability to work with internal and external stakeholders in a support environment. - Full, valid UK driving licence and the right to work in the UK.

Nice to have - Functional or configuration experience in other SAP modules. - Experience using or implementing mobile solutions with SAP ITS or third-party products connected to SAP. - Ability to investigate ABAP issues and bugs.

Benefits and work setup - Permanent, UK-based role with a “Work Where Works” approach. - Benefits include 24 days’ holiday, a paid birthday day off and volunteer day, holiday buy and sell, private healthcare, a 5% matched pension contribution, life insurance worth four times annual salary and an electric car lease scheme. - The listing also mentions funded social events, personal development investment, and opportunities to work with recognized brands and innovative SAP products.