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Director, Product Design
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About this role
Role overview Lead the design and research function for a suite of consumer digital products, setting the experience strategy and standards for accessible, intuitive interfaces. You’ll combine team leadership and hands-on design guidance, connecting customer insights and business priorities to product decisions.
Responsibilities - Set the direction and quality bar for product design and UX research, and build a culture centered on customer needs. - Lead and develop a multidisciplinary team of designers, researchers, and creative technologists; manage priorities, resources, and budgets. - Run a structured research program and turn findings about customer needs and pain points into design strategies. - Partner with product, engineering, marketing, and senior leaders to shape product direction and align design work with business goals. - Guide concepts from ideation through delivery, balancing usability, accessibility, technical constraints, and business needs. - Establish feedback and improvement practices, while advocating for user-centered design across the organization.
Requirements - Bachelor’s or master’s degree in UX design, interaction design, human-computer interaction, or a related field. - At least 10 years of design experience, including 7 or more years leading multidisciplinary UX teams. - Experience leading design and research projects from concept to launch in a fast-paced environment, managing competing priorities and risks. - Strong knowledge of design methods, user-centered practices, and usability principles. - Ability to present complex ideas clearly, influence senior stakeholders, and build effective cross-functional relationships. - Proficiency with design tools such as Figma, Sketch, or Adobe Creative Suite, and analytics tools such as Tableau.
Nice to have - Experience in consumer products or software technology, particularly in a high-growth environment.
Benefits and work setup - The source describes a supportive, inclusive team environment and a commitment to equal opportunity.