Support Full-time Permanent
Job details
$45,073 - $79,497 Salary
Remote Eligibility
Not specified Experience
Full-time Employment
About this role
Technical Support Engineer - Platform Support at talkdesk2. ATS location: Remote. Source ATS: greenhouse.io. The Technical Support Engineer - Platform Support serves as the initial point of contact for Talkdesk’s platform related issues, accurately capturing incident details, classifying impact and severity, and attempting immediate resolution. Team Specific Duties and Responsibilities: Familiarity with Reporting Applications: Issue Triage & Support, Data Verification, User Management & Access C