Remote job
Customer Support Advisor
Job details
About this role
Role overview This is a permanent, full-time customer support role within a UK commercial operations function that serves the foodservice sector. The position is classified as non-customer-facing contact centre work, suggesting back-office administrative support for the customer experience team. It carries a Tamworth location reference with a remote work designation, day-shift hours of 37.5 per week, and an advertised salary of £28,110.
Responsibilities - Support customer experience workflows within a non-customer-facing contact centre function - Carry out administrative and order-related tasks that assist commercial operations - Maintain accurate records and data within customer service systems - Contribute to wider sales and customer service processes from a back-office perspective
Requirements - Right to work in the United Kingdom - Availability for a permanent 37.5-hour week on day shifts - Comfort working remotely within a customer-experience environment - Strong organisational skills and attention to detail for accurate record keeping
Benefits and work setup - Permanent, full-time contract - Remote working arrangement aligned with UK day shifts - Advertised salary of £28,110 per year