Salesforce & AI Solutions Architect

Role overview A senior technical design authority role covering multi-cloud Salesforce architecture, enterprise integration, identity and security, and AI solution design including Agentforce. The architect makes trade-offs explicit, protects scalability and platform limits, and stays accountable for designs that survive real production conditions. The position combines architecture ownership with mentorship across distributed delivery pods.

Responsibilities - Own end-to-end solution architecture and sign off technical designs before build accelerates. - Define data architecture, MDM touchpoints, and Data 360 usage where it earns its place. - Select integration patterns across APIs, events, ETL/ELT, and MuleSoft equivalents with failure modes documented. - Set identity, SSO, authorization, and secret-handling standards for the program. - Architect Agentforce and AI features with grounding sources, guardrails, and human approval paths. - Review Apex, Flow, LWC, and integration designs against the target architecture and coach senior developers.

Requirements - 8+ years on Salesforce programs with 3+ years in a solution or technical architect capacity. - Multi-cloud architecture experience in consulting for mid-market or enterprise clients. - Practical AI or Agentforce solution design experience, or transferable Einstein and automation architecture depth. - Strong grasp of integration, identity, security, and governance on the platform. - Executive-ready communication that can defend a design without hiding behind jargon. - Application Architect or System Architect credential, or equivalent progress toward Certified Technical Architect.

Nice to have - Active progress toward CTA, or CTA already held. - MuleSoft Architect or equivalent integration architecture certification. - Industry depth in financial services, healthcare, or manufacturing. - Prior ownership of production AI assistants with measurable containment of hallucination and risk.

Benefits and work setup - Remote, full-time role hiring in the United States or Australia. - Alignment to the program's primary client timezone for architecture workshops and design authority reviews. - Multi-shore pods under one architecture standard, with engagement through go-live and early life support.