Solutions Engineer (EMEA)

Role overview Help prospective and existing customers understand how a compliance and risk technology platform can address their needs. You’ll combine technical discovery, solution design and product demonstrations with hands-on support through sales, account growth and implementation discussions across EMEA.

Responsibilities - Understand customer goals and technical requirements, then recommend suitable solutions. - Prepare and deliver tailored product demonstrations to technical and commercial audiences. - Assess integration needs and outline solution architectures with prospective customers. - Lead proofs of concept and trials, coordinating with customer technical teams to validate the solution. - Support sales and account teams with technical input, RFPs and RFIs, and responses to customer questions. - Advise on API and SDK integrations, and coordinate with internal teams to align solutions with customer needs.

Requirements - Ability to learn new technologies quickly and explain complex technical topics in terms of business value. - Working knowledge of APIs, SDKs and cloud-based SaaS architectures; coding experience is helpful but not essential. - Strong written and spoken communication, including confidence presenting to varied stakeholders. - Analytical troubleshooting and problem-solving skills. - Professional fluency in English and willingness to travel within EMEA for key meetings and events.

Nice to have - Customer-facing or presales experience. - Familiarity with fintech, regulatory technology, fraud prevention or compliance.

Benefits and work setup - Remote-first work, with flexible hours and optional offices or coworking spaces in some locations. - Additional time off includes a birthday holiday, 10 personal days, seven sick days without paperwork, and extra time around the winter holidays. - Learning opportunities and support for role-related events.