Threat Analyst 2

Role overview

This analyst investigates security events in customer environments and helps detect, contain, and resolve cyber threats as part of a managed detection and response service. The role combines log and endpoint analysis with customer communication, threat research, and coordination with incident response and other security specialists.

Responsibilities - Investigate logs and security events using the team’s analysis tools. - Identify threats affecting customer environments and support response through to resolution. - Explain findings and response progress to both technical contacts and executive audiences. - Document investigations and recommend practical steps customers can take to reduce risk. - Respond to customer requests through available communication channels and maintain follow-through. - Research emerging indicators of compromise and attack, vulnerabilities, and exploits, then help turn relevant findings into operational protections. - Collaborate with threat response and security teams on investigations and service improvements.

Requirements - Strong analytical and troubleshooting skills, including the ability to investigate unfamiliar problems creatively. - Clear written and verbal communication and a customer-focused approach. - Ability to contribute independently while working effectively as part of a team. - Interest in information technology and cybersecurity, with curiosity and willingness to learn new skills quickly. - Willingness to support a 24/7 service, including work outside standard business hours, on weekends, and on holidays.

Benefits and work setup

The position lists an 8 a.m.–5 p.m. Eastern shift. The organization describes its working model as primarily remote, though some roles may be hybrid; candidates must already be authorized to work in the posted jurisdiction without employer sponsorship. Listed employee offerings include inclusion networks, volunteer opportunities, wellbeing programs, and periodic wellbeing days.